services & pricing

These service estimates are intended to give potential clients an idea of our current pricing. Exact prices vary according to size, material, soils/stains, complexity level, products & supplies needed, shipping details, AND other factors. Because of the bespoke nature of our services, there may be slight variations in results depending on your item and needs. All Care Plans and prices will be agreed upon prior to beginning service. Please read our updated policy and process information at the bottom of this page.

Our average total price per restoration (which includes shipping, spa care, and different levels of customization) is typically between $150 - $250 USD. Our current appointment dates are booked through the end of 2022.

Skip the wait, Learn how to DIY!

If you are interested in learning how to fix your own stuffies, we encourage you to book a VIRTUAL DIY CONSULTATION with Tina! This is a 45-minute live video/chat session in which Tina teaches you the techniques needed to restore your own stuffie (from the comfort of your home, and without having to part with your items!) Book your Virtual DIY Consultation here:


STANDARD SPA SHIPPING ($20 USD):

The Stuffie Spa recommends using USPS Registered Mail for shipping all items. It is the most secure way to send a package through the USPS. As part of the security conditions for this mail class, Registered Mail must be sent with proof of mailing which requires a trip to the Post Office (you cannot deposit your package in a collection box). Keep all receipts for your records. The Stuffie Spa is not responsible for any loss or damages that may occur during the shipping process.

STANDARD SPA SERVICE ($120 USD):

-UNSTUFF : REMOVAL OF OLD FILLING MATERIAL

-DEEP CLEAN : WASH & RINSE OUTER MATERIAL

-RESTUFF : REFILL OUTER MATERIAL WITH ALL NEW PREMIUM FIBER FILL

-BRUSH : BUFF / DETANGLE OUTER MATERIAL

-ALL STUFFIES RECEIVE NEW HEARTS CONTAINING ORIGINAL STUFFING (IF REPLACED), THREADS FROM PAST REPAIRS, & REPLACED PARTS WHICH IS THEN CAREFULLY PLACED INSIDE THE STUFFIE BEFORE BEING SEWN BACK UP IN ORDER TO KEEP A PIECE OF THEIR ORIGINAL CHARM, MEMORIES, & LOVE WITH THEM FOREVER

DISCLAIMERS & IMPORTANT INFORMATION

  • An initial deposit is due in order to book your appointment; the remaining balance is due upon completion of service.

  • While it is our absolute pleasure to work with your specific requests, and provide premiere restorative care for your stuffie, we do not offer any refunds on completed services.

  • Return tracking confirmation information will be emailed to you after we receive the total balance in full.

  • If, for any reason, we are unable to provide service for your order once it is received at The Spa, your initial deposit will be used to cover return shipping costs, and we will refund the remainder of your initial deposit only if we have not begun any work on your order.

  • If, at any time prior to completion of service, you wish to cancel your order, your initial deposit will be used to cover return shipping costs, as well as time and labor fees.

  • The Stuffie Spa is not responsible for any damage or loss sustained during the shipping of your order.

  • Notify The Spa if there are certain chemicals or cleaning agents you (or anyone in your household) are allergic to.

  • Turnaround times differ from client to client, and are dependent on individual care plans that are created specifically for your needs, in addition to various shipping times.

  • We will do our best to clean, repair, and restore any item in accordance with the agreed upon Care Plan, and we will communicate any and all changes to the Care Plan prior to beginning service.

  • The complete removal of stains and/or discoloration is not guaranteed.

  • All of The Spa processes are completed in a smoke-free and pet-free environment.

  • We will save original stuffing to be sewn into a new heart if restuffing is part of your care plan.

  • Old stuffing can be washed and reused (additional charges apply), or returned to you unaltered upon request.

  • Photos and/or video footage taken of your item by The Spa are property of The Spa, and may be featured on social media accounts, websites, and/or published media.

  • Photos and/or video footage can be made available to you upon request, and must be attributed to The Stuffie Spa.

  • Your privacy and our discretion is of the utmost importance to us, we will never share any of your information with any person outside of The Stuffie Spa without your written consent.